Shipping policy
Shipping Policy
At Individual Baits, we make all our baits fresh to order so they arrive in perfect condition.
Fresh & Frozen Baits
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Made to order and dispatched next working day.
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Please make sure someone is available to receive your delivery.
Other Products
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Smaller items: sent via Royal Mail (1–3 working days).
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Larger items: sent via courier.
Processing & Delivery
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Orders are processed within 1–5 working days.
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Delivery times may vary slightly for remote areas.
Shipping Costs
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Calculated at checkout based on weight, size, and destination.
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Free shipping promotions may apply to qualifying orders.
Important Notes
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We cannot offer refunds for delays caused by couriers. If your order arrives damaged or incorrect, please contact us within 48 hours.
For any questions, email us at steamies@hotmail.co.uk